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COVID-19 National Resource Centre

As the national association representing Canada’s chiropractic profession, our primary responsibility is to assist our members with managing the impact of the pandemic and to assist them to prioritize the health and welfare of patients in an ever-changing environment. Given the current COVID-19 pandemic, you can find accurate, evidence-based information and guidance at your fingertips.

The information that follows is a collection of useful reference resources to help chiropractors, patients and chiropractic students as the COVID-19 pandemic evolves. The content on this page will be reviewed daily and updates will be provided as new information and resources become available.


June 2: Government of Canada Announces Details of the New Canada Recovery Hiring Program and Extension of Business Support Programs

June 2: Helping Hard-hit Businesses Hire More Workers with the Canada Recovery Hiring Program

June 2: Extending Business Support Measures Through the Pandemic

May 6: Legislation for Critical Pandemic Support Receives Royal Assent

April 19: Budget 2021 Support for Small Business

March 18: Support to workers and families increases with the passage of EI legislation and the coming into effect of recovery benefit regulations

March 3: Government Announces Wage and Rent Subsidy Amounts to Remain Unchanged Through to June

March 3: News Release: Government Announces Wage and Rent Subsidy Amounts to Remain Unchanged Through to June

February 24: Department of Finance Releases Draft Legislation to Increase Accessibility of Canada Emergency Wage Subsidy and Canada Emergency Rent Subsidy

February 24: Increasing Accessibility of the Canada Emergency Wage Subsidy and Canada Emergency Rent Subsidy

February 9: Government of Canada addresses CERB repayments for self-employed individuals and announces interest relief on 2020 income tax debt due to COVID-19 related income support

January 29: Government of Canada temporarily waives the one-week waiting period for Employment Insurance claims

January 26: Minister Ng announces launch of Highly Affected Sectors Credit Availability Program

January 11:Canada Revenue Agency to begin issuing T4As to COVID-19 emergency and recovery benefit recipients

December 21: Canada Revenue Agency launches the Canada Emergency Wage Subsidy Registry

December 18: Government announces wage subsidy rate increase to 75 per cent

December 15: Introducing a simplified process for claiming the home office expenses for Canadians working from home due to the COVID-19 pandemic

December 15: Simplifying the process for claiming a deduction for home office expenses for employees working from home due to COVID-19

December 15: Consultation on the simplification of Form T2200, Declaration of Conditions of Employment, as a response to the COVID-19 pandemic

December 15: Employer-provided benefits and allowances: CRA and COVID-19

December 2: Government introduces legislation to provide critical support to Canadians and businesses during the pandemic

November 23: Canada Revenue Agency opens applications for the Canada Emergency Rent Subsidy

November 23: Canada Emergency Rent Subsidy Backgrounder

November 5: Canada Emergency Rent Subsidy

November 5: Lockdown Support for Businesses Facing Significant Public Health Restrictions

November 5: Details on the Canada Emergency Wage Subsidy Extension

November 5: Canada Emergency Wage Subsidy, Canada Emergency Rent Subsidy and Lockdown Support

November 2: Government introduces legislation for new, targeted support to help businesses through pandemic

October 26: Canada Emergency Business Account now open to businesses using personal banking accounts

October 20: Minister Ng announces support for small businesses through the Canada United Small Business Relief Fund

October 14: Extending the Canada Emergency Wage Subsidy

October 12: The Government of Canada launches applications for the Canada Recovery Benefit

October 9: Government announces new, targeted support to help businesses through pandemic

October 7: New interest relief measure to provide much-needed help to Canada Student Loan borrowers on medical or parental leave 

October 5: The Government of Canada launches applications for the Canada Recovery Sickness Benefit and the Canada Recovery Caregiving Benefit

October 2: Legislation to support new recovery benefits and extend funding for COVID-19 measures receives Royal Assent

Resources for Chiropractors 

CCA Covid-19 resource page

Return to practice


Financial aid

Provincial resources

Your mental health

* If you are a member of the CCA, please join our private Facebook Group to connect with colleagues and CCA staff.

Government of Canada

WHO – for healthcare providers

Vaccination rollout schedule and when can chiropractors get vaccinated

In November 2020, the federal government’s National Advisory Committee on Immunization (NACI) released guidance on key populations for early COVID-19 immunization which recommended that healthcare workers not included in the initial rollout should be prioritized in Phase 2. While NACI’s guidance is important, provincial governments determine their own vaccination rollout plans. For this reason, the timing of when you will be able to get vaccinated will vary across the country. We have prepared a link to the vaccination rollout plans for each province that will give you a better idea of when you will be eligible to get vaccinated. Please make sure to visit your provincial immunization strategy portal frequently as the plans continue to evolve based on logistical and other considerations:

Your Mental Health

Canadian Psychological Association Fact Sheets

  • Psychological Impacts of the Coronavirus (COVID-19) – PDF | HTML
  • Psychological Practice and the Coronavirus (COVID-19) – PDF | HTML
  • Working from Home During COVID-19, With and Without Children – PDF | HTML
  • Coping With and Preventing COVID-19 – PDF | HTML

Wellness Together Mental Health and Substance Abuse Support Portal

The Mental Health and Substance Abuse Support portal helps Canadians obtain credible information and access services that support their mental health and wellbeing, connecting them to peer support workers, social workers, psychologists and other professionals for confidential chat sessions or phone calls. Read the news release.

Clinic Resources



Business Tools

Return to Practice

Provincial and territorial governments are reopening their provinces and territories individually while limiting the risk of the further spread of COVID-19. As part of those efforts, they are including access to healthcare services, including chiropractic, which foresee patients being able to see chiropractors in person. Chiropractic regulatory colleges are participating by aligning their directives with provincial efforts.

Visit the return to practice resources page

Virtual chiro care – telehealth applied to chiropractic

The information provided in the Best Practice Guide was created to help our members set-up virtual  chiro care. Knowing when it is appropriate to use, when to refer and how to function with virtual chiro care is essential during this pandemic – and beyond. Virtual chiropractic visits offer the possibility to help patients who need care, potentially allowing them to decrease/manage their pain, and avoid the need for an in person visit.

This guide is for educational purposes only. We are providing the most up-to-date information while recognizing that information and updates are fluid and change depending on your province. It is critical that you check with your provincial regulator about the requirements for the ability to conduct chiropractic visits in this manner. There are many important considerations, such as privacy, consent, billing and insurance coverage that must be taken into account before proceeding.

Virtual chiro care visits: What you need to know

Quick guide

The following is an overview summary of what the Canadian government is doing to help you access federal funding and information. Following it is more detailed information. This page will be updated as new information becomes available so please visit frequently for the latest updates.

As a first step, set up a CRA account if you have not done so as it is one of the best and most secure ways to access federal support and manage your business needs. Please click here to set up a CRA account. A Help and FAQs page offers information to get started. Most chiropractors should be able to qualify for the Emergency Response Benefit announced on March 25, 2020.

Other important sources of information:

  • The Government of Canada’s website for businesses has information about supporting your employees and your business. It will be updated as the COVID-19 crisis evolve.
  • Download the Canada Business App to find tailored supports to address your specific needs and questions about COVID-19.
  • Consult the Canadian Chamber of Commerce’s pandemic preparedness guide to help prepare your business in the days and weeks to come.
  • Contact your bank as they have committed to support businesses and individuals in a responsible, fair and compassionate way. To help provide some stability for businesses through this time of uncertainty, the Office of the Superintendent of Financial Institutions (OSFI) is lowering the Domestic Stability Buffer requirement, releasing more than $300 billion of additional lending capacity for Canadian financial institutions.

Quick Links to Government Programs & Resources for Business

Note that this timing will have no effect on the approval timing of your application.

The Canada Emergency Response Benefit supports Canadians by providing financial support to employed and self-employed Canadians who are directly affected by COVID-19. Applications for CERB are now open – to apply please click here.

CERB Overview

  • CERB is available to everyone except those receiving EI or the Canada Emergency Wage Subsidy
  • It can be received by mail or direct deposit – payments will be received in 3 to 5 days for direct deposit, and in 10 days by mail, from the application submission date
  • Recipients will be required to confirm once a month that they are still without a job
  • Provide $2,000 a month for those who have lost their income because of COVID-19 including those:
    • Taking care of children or seniors
    • People who still have a job but do not receive salary can also access the benefit
    • All employees of a business, including the owner, are eligible

CERB will be taxable like EI, but the tax will only be taken during the next income filling.

NOTE: The government is aware of small business owners’ concerns regarding CERB potentially disincentivizing lower income bracket employees from working. Small Business Minister Mary Ng recently noted that CERB is meant to ensure that all Canadians who lost their income due to COVID-19 can afford housing and food, but the government will investigate such concerns once we get closer to the recovery stage.

March 31 CERB FAQ

If I am in practice with my partner/spouse can we both apply for CERB?

Yes. It is an individual benefit.

Is it a taxable benefit?

Not at the point of payment but you will have to claim it in your taxes at the end of the year as income.

Can I apply for the $40,000 loan for small businesses or any of the other emergency credit for small businesses?

Yes, the only restriction is you cannot apply for EI.

Do students qualify for CERB if they graduated and were supposed to start working in March or April?

You will only qualify if you have earned $5,000 in the previous year. If you did not work, you won’t be eligible for this benefit. You will need to apply for student loan forgiveness and engage family support during this period unless the government releases another emergency benefit for students

Further information on CERB is available on the website of the legal firm Fasken. All their COVID-19 bulletins can be found here.

NOTE: Applications under the expanded Canada Emergency Business Account (CEBA) eligibility criteria will open on Friday, June 19. Read the press release.

May 24 – CEBA eligibility criteria have been expanded to include more businesses that are sole proprietorships receiving income directly from their businesses; businesses that rely on contractors; and family-owned corporations that pay employees through dividends rather than payroll. Read the government announcement for details.

  • Provides interest-free loans up to $40,000 to small businesses and not-for-profits to help cover operating costs where their revenues have been temporarily reduced.
  • $10 000 of the $40 000 CEBA loans will be forgivable if paid back by 2022, allowing businesses that need just a portion of the amount to technically receive a federal financial grant of $10 000.
  • Organizations will need to demonstrate they paid between $20,000 to $1.5 million in total payroll in 2019 to qualify.
  • Business owners can apply through their banks and credit unions.

NOTE: The federal government is actively encouraging all provinces to implement a ban on commercial evictions in order to encourage use of the Canada Emergency Commercial Rent Assistance (CECRA) program. Some provinces including Ontario, Quebec, Saskatchewan, British Columbia, and Nova Scotia have already implemented a temporary ban on evictions. We are hopeful that the remainder will follow.

  • Download our CECRA Frequently Asked Questions document
  • Download the CECRA template letter and customize to use with your clinic landlord
  • IMPORTANT: Applications for CECRA can be made at the Canada Mortgage and Housing Corporation (CMHC) website.
    • Landlords are asked to register on specific days, based on their province or territory of residence in the first days.
    • Visit the CMHC website and review the information and application documents in advance where you can also find an overview of the program, sample forms, FAQs, and explains why property owners should apply.
  • CECRA will lower rent by 75 per cent for small businesses for the months of April, May, and June.
  • The government will cover 50 per cent of this reduction while property owners (landlords) cover the remaining 25 per cent.
  • Small business tenants will be eligible for this program if they are paying less than $50,000 per month in rent and have temporarily ceased operations or have experienced at least a 70 per cent drop in pre-COVID-19 revenues.
  • The federal, provincial and territorial governments will work together to implement CECRA.

Participating Banks

Other Participating Institutions

  • Canada Emergency Business Account
    • Enables banks to offer $40,000 loans guaranteed by the government to qualifying businesses
    • Subject to conditions, the loans will be interest free for the first year and $10,000 will be forgivable
    • Additional details to be provided once available
  • Improving access to guaranteed loans for small and medium-sized businesses through an additional $12.5 billion funding to Export Development Canada and the Business Development Bank of Canada
  • Deferring GST and HST payments until June 2020 – equivalent to giving $30 billion to businesses

IMPORTANT: CEWS Extension and Changes to Eligibility Criteria

Following consultations with business and labour representatives on potential adjustments to the CEWS program, the government recently announced proposed changes to the CEWS that would broaden the reach of the program and provide better targeted support so that more workers can return to their jobs quickly as the economy restarts. Read the news release.

Proposed Changes:

  • Allow the extension of the CEWS until December 19, 2020, including redesigned program details.
  • Make the subsidy accessible to a broader range of employers by including employers with a revenue decline of less than 30 per cent and providing a gradually decreasing base subsidy to all qualifying employers. This would help many struggling employers with less than a 30-per-cent revenue loss get support to keep and bring back workers, while also ensuring those who have previously benefited could still qualify, even if their revenues recover and no longer meet the 30 per cent revenue decline threshold.
  • Introduce a top-up subsidy of up to an additional 25 per cent for employers that have been most adversely affected by the pandemic. This would be particularly helpful to employers in industries that are recovering more slowly.
  • Provide certainty to employers that have already made business decisions for July and August by ensuring they would not receive a subsidy rate lower than they would have had under the previous rules.
  • Address certain technical issues identified by stakeholders.

*The proposed changes would allow all employers that have been affected by the COVID-19 crisis to access a base CEWS amount for active employees. Please note that the rate of the base CEWS would now vary depending on the level of revenue decline.

**For more information about the proposed changes please read the Department of Finance Backgrounder


  • CEWS will be extended by an additional 12 weeks to August 29, 2020.
  • The government will consult with key business and labour representatives in May/June on potential adjustments to the program eligibility criteria, including the 30% revenue decline threshold. The consultation key objectives will be to maximize employment, ensure CEWS reflects the immediate needs of businesses, and support the post-crisis economic recovery.
  • The government also intends to propose legislative amendments that better align the treatment of trusts and corporations for the purpose of determining eligibility.
  • Read the Extending Eligibility for the CEWS Backgrounder for additional information.
  • Wage subsidy covering up to 75% of wages for qualifying businesses will be available for businesses:
    • of all sizes (The number of people a business employs will not determine eligibility)
    • that have seen at least a 30-per-cent drop (15 per cent in March) in revenues due to COVID-19
  • Will cover the first $58,700 that Canadians earn, up to $847 a week to help retain employees
  • Applications can be submitted retroactively to March 15
  • Read the CEWS backgrounder for details
  • Read the FAQ about the 10% Temporary Wage Subsidy for employers for up to three months, retroactive to March 18
  • Further information on wage subsidies for employers is available on the websiteof the legal firm Fasken. All their COVID-19 bulletins can be found here.
  • Eligibility calculated by revenue from this time last year – employers will have to demonstrate that their revenue has decreased by at least 30% compared to the same period last year
  • Businesses will be able to use January or February of 2020 as reference points to demonstrate a 30% drop in revenues to qualify. Additionally, businesses only need to show a 15% revenue loss in March. Charities and non-for-profit organizations can include or exclude government funding as they choose.
  • Employers will need to attest that they are doing everything they can to pay the remaining 25% of employee wages to qualify. There will be flexibility for businesses that are unable to cover the 25%.
  • Eligible employers would be able to apply for the CEWS through the Canada Revenue Agency’s My Business Account portalas well as a web-based application. Details to follow as available.
  • Payments will be available in 6 weeks.
  • There will be severe consequences for those who attempt to abuse the system.
  • Note: The government also offers a 10% Temporary Wage Subsidy for Employers for up to three months, retroactive to March 18. Read the FAQ

The government has launched the Canada Emergency Wage Subsidy calculator on the CRA website to support you as you prepare to apply for the CEWS. The CEWS calculator will help you determine the amount you can expect to receive. The calculator and detailed information and instructions about who can apply for the subsidy, how eligibility is assessed, and how the subsidy is calculated can be found on CRA’s Canada Emergency Wage Subsidy Web page.

  • Employers can use the SUB Program to increase their employees’ weekly earnings when they are unemployed due to a temporary stoppage of work, training, illness, injury or quarantine
  • Payments that are registered with Service Canada are not considered earnings and are not deducted from EI benefits

On March 27, the Bank of Canada lowered its target for the overnight interest rate to 0.25 per cent. The Bank Rate is correspondingly lowered to 0.5 per cent and the deposit rate to 0.25 per cent. This decision is intended to support the Canadian financial system and economy.

  • The government launched an Insured Mortgage Purchase Program (IMPP) and will purchase up to $50 billion of insured mortgage pools through the Canada Mortgage and Housing Corporation (CMHC) to provide long-term stable funding to banks and mortgage lenders, The goal is to facilitate continued lending to Canadian consumers and businesses, and add liquidity to Canada’s mortgage market.
  • Details on CMHC programs can be viewed here.
  • CMHC is prepared to further support the liquidity of the financial markets through its mortgage funding programs as necessary.
  • The Bank of Canada has announced that it will adjust its market liquidity operations to maintain market functioning and credit availability.
    • Canada’s large banks have affirmed their commitment to working with customers to provide flexible solutions, on a case-by-case basis. Support will include up to a 6-month payment deferral for mortgages, and the opportunity for relief on other credit products.

Bank of Montreal

  • BMO has introduced a financial relief program with flexible financial relief options for personal and small business customers. To help you with immediate relief, BMO offers up to a 6-month payment deferral on mortgages, loans, credit cards, and lines of credit with no fee (payment will be deferred but interest will continue to accrue) and no changes to account terms.

Royal Bank of Canada

  • Relief programs for personal and business clients who have experienced financial hardship have been created. Some programs are available by self-serve for up to one month, including the possibility to skip a mortgage payment, an auto-loan payment, and/or a personal loan payment.
  • Relief options are considered on a case-by-case basis and may include:
    • Business loan payment deferrals
    • Increases to operating line of credit limits
    • Waiving of credit card minimum payments
    • Waived fees for new enrollments to cash management solutions

TD Canada Trust

  • TD will work with personal and small business customers on a case-by-case basis to provide flexible solutions to help them manage through challenges such as:
    • Pay disruption
    • Childcare disruption due to school closures; or those facing illness from COVID-19. This support will include up to a six-month payment deferral for mortgages, and the opportunity for relief on other credit products
  • Call TD at 1-888-720-0075 for more information.


  • CIBC will work with clients on a case-by-case basis to provide flexible solutions to help manage challenges, including up to a 6-month payment deferral for mortgages and the opportunity for relief on other credit products.
  • Due to a high volume of calls, CIBC encourages those who are experiencing financial hardship to first complete the bank’s financial assistance form.
  • Clients whose individual situation requires immediate attention, such as having a payment due in the next 48 hours, can talk to their CIBC advisor by calling 1-877-454-9030.


  • Scotiabank will work with customers on a case-by-case basis to help understand, and hopefully alleviate, financial hardships their clients may be experiencing, including mortgage payment deferrals and relief on credit products.
  • If a client, or any member of their family, has become unemployed or experiences a material reduction in income, they may be eligible to qualify for relief measures until September 13, 2020, including
    • Mortgage deferrals – clients will not be required to make regular payments on for up to 6 months. During that time interest will continue to accrue.
    • Personal Loans or Auto Loans – on unsecured and secured term loans, you can defer up to 3 months of payments.
    • Lines of Credit – on unsecured and secured lines of credit, you can defer up to 3 months of minimum payments.
    • Credit Cards – on secured and unsecured credit cards, you can defer your minimum payment for up to 3 months.
  • To access financial relief, clients should contact their financial advisor or call 1-800-4-SCOTIA.

National Bank

  • Clients directly affected by the current situation and may have difficulty making their payments could be eligible for special measures.
  • Measures may include payment deferrals of up to six months on mortgages or longer amortization periods. Special loans to cover living expenses may also be offered.

This program is most suited for administrative staff in chiropractic clinics. It is designed to help employers and employees avoid layoffs when there is a temporary reduction in the normal level of business activity that is beyond the control of the employer.

  • The Government of Canada will introduce enhancements to the Work-Sharing Program – a three-way agreement that can be negotiated between Service Canada, the employer and the employee to provide EI benefits to workers who agree to reduce their normal working hour as a result of developments beyond the control of their employers. Special measures include:
    • Extension of the maximum duration from 38 weeks to 76 weeks
    • Waiving the 30 day wait period for those who have used the work-sharing program in the past.

  • Tax filing deadline is extended until June 1st, 2020
  • Taxes on individual income and corporation income will not have to be paid until September 1st,2020

The Government of Canada has enhanced the Employment Insurance Program by waiving the one-week waiting period and the requirement for a medical certificate for employment insurance (EI) sickness benefits to provide immediate support for workers in quarantine. They have also introduced an Emergency Support Benefit to provide support to workers facing unemployment who are not eligible for EI.

For guidance on how to prepare a Record of Employment (ROE), please visit Employment and Social Development Canada’s online guide at


  • This guide contains general information about how to complete the ROE. If you are submitting ROEs on the Web and you need technical information, please consult the help instructions on ROE Web or call the Employer Contact Centre at 1-800-367-5693 (TTY: 1-855-881-9874).
  • For the most up-to-date information about ROEs, please consult their ROE web pages.

Employment Insurance

  • Benefits provide up to 15 weeks of income replacement and is available to eligible claimants who are unable to work because of illness, injury or quarantine, to allow them time to restore their health and return to work.
  • The one-week waiting period for EI sickness benefits will be waived for new claimants who are quarantined so they can be paid for the first week of their claim
  • People claiming EI sickness benefits due to quarantine will not have to provide a medical certificate

  • $400 for single adults
  • $600 for couples

  • $300 more per child will be provided to supplement the Canada Child Benefit Program.

Canada Emergency Student Benefit (CESB)

CESB provides financial support to post-secondary students, and recent post-secondary and high school graduates who are unable to find work due to COVID-19. This benefit is for students who do not qualify for the Canada Emergency Response Benefit (CERB) or Employment Insurance (EI). Please click here to apply.

  • CESB will provide $1,250 per month from May-August 2020
    • Students taking care of others or living with a disability will be able to get up to $2,000 per month
  • Eligibility
    • Current post-secondary students
    • Students who graduated in December 2019
    • Students who are going to college in September 2020
    • Students who are working and make $1,000 or less a month
    • Payments made through the CRA
    • If you are a student or new grad and do not have a CRA account, set one up here.

Canada Student Service Grant (CSSG)

  • The CSSG is now open! The grant aims to support post-secondary students and recent graduates who volunteer in the fight against COVID-19. It will allow these volunteers to gain valuable experience and provide them with a one-time payment of between $1,000 and $5,000 based on the number of hours they serve. For every 100 hours worked, the volunteer will be eligible for $1,000.
  • Post-secondary students and recent graduates will be able to find local organizations looking for help during the pandemic by using the I Want to Help platform.
  • The platform provides more details on the grant and includes a list of not-for-profit organizations for which volunteer work will be compensated.
  • For more information, please read the Frequently Asked Questions section or send an inquiry at

 The government is also:

  • Doubling federal student grants for 2020-2021
  • Creating 80,000 jobs for young people in sectors that need help or are responding to the pandemic
  • The government is also supporting an additional 20,000 job placements for post-secondary students in high demand sectors through the Student Work Placement Program.
  • Creating 5,000 new internships through Mitacs for college and university students across Canada with small and medium-sized businesses.
  • Increasing funding to the Digital Skills for Youth (DS4Y) program by $40 million to help post-secondary graduates gain professional work experience.
  • Creating over 3,500 new job placements and internships through the Youth Employment and Skills Strategy.
  • Creating 5,000 to 10,000 more work-integrated learning opportunities through the Business + Higher Education Roundtable (BHER).
  • Investing $291 million for post-secondary students in grants, scholarships, and fellowships
  • Providing $75 million in support for Indigenous students

The Canadian Chamber of Commerce has developed a Pandemic Preparedness Guide to support businesses. In addition to the guide, which provides useful info about business continuity and crisis plans and best practices, their website has webinars, toolkits and links to government programs.

Provincial Resources

Click the following links to access resources and updates from your provincial association or regulator.

British Columbia Chiropractic Association

Phone: 604-270-1332
BCCA employees are working from home. The best way to contact the BCCA is by email –  Voicemails left on the main line will be returned as soon as possible.

The College of Chiropractors of British Columbia

Phone: 604-742-6470 or 1-877-742-6470

Province of BC




Alberta College and Association of Chiropractors (ACAC)

Phone: 780-420-0932

Province of Alberta

Manitoba Chiropractors Association

Phone: 204-942-3000

Province of Manitoba

Ontario Chiropractic Association

Phone: 416-860-0070 or 1-877-327-2273

College of Chiropractors of Ontario

Phone: 416-922-6355 or 1-877-577-4772

Province of Ontario

Nova Scotia College of Chiropractors

Phone: 902-407-4255

Council of the Nova Scotia College of Chiropractors

Phone: 902-407-4255

Province of Nova Scotia

Nova Scotia Chiropractic Association

Resources for Patients

Patients - covid-19 resource page

Frequently Asked Questions

Chiropractors across Canada are making individual decisions whether to keep their practice open and are staying abreast of recommendations by their provincial regulatory colleges. Individual chiropractors exercise their judgement to determine if they are able to continue to provide care; suspend non-essential care; and/or provide emergency or acute care.

Please call ahead of scheduled appointments and speak directly with clinic staff to see if appointments are continuing.

During this pandemic it is important to adhere to self-isolation if you have recently travelled anywhere outside of Canada. It is also every Canadian’s responsibility to self-identify COVID-19 symptoms as described by the Government of Canada when seeing a healthcare worker and decrease the risk of transmission to others though self-isolation.

Call to discuss your situation and seek advice. Your chiropractor may be able to recommend another clinic that is open and able to accept emergency or acute care patients.

If your chiropractor has determined it is appropriate for their clinic to close and you need emergency or acute care, you can use our Find a Chiro search function to locate another clinic in your area and contact them to see if they are able to provide the care you require.

If your province has a government toll-free health inquiries line, call them for advice.

Call ahead to ensure the clinic is open and ask what services are being provided.

Patients with compromised health may be asked to stay at home or to attend the clinic in designated low traffic times.

A practical step you can take is to wait outside or in you car for your appointment. Either have staff call you or you call them to determine when your chiropractor is ready to see you.

Chiropractors have been advised to take extra precautionary measures such as:

  • Increasing the frequency of cleaning/sterilization processes of medical equipment and tools;
  • Introducing sanitization protocols to all clinic touchpoints including, but not limited to, door handles, desks, display units, and payment terminals;
  • Enhancing the cleaning and sanitization process for all display frames, mirrors, and sample products;
  • Keep doors that are not essential for privacy open to avoid contact with hands;
  • Imposing mandatory self-isolation for all chiropractors, other clinic health care providers and staff who have travelled outside of Canada;
  • Offering sanitizer dispensers at key location throughout your clinics; and
  • Removing all magazines, toys, etc. from waiting rooms.
  • For patients with upcoming appointments who are experiencing a fever, cough, difficulty breathing, or have travelled or been in contact with individuals who have travelled outside of Canada, we request that for your safety and those of others, you reschedule the appointment.

As nobody knows exactly how long this pandemic will affect Canadians, chiropractors rely on the advice of Public Health leaders in their provinces and country as well as the advice of provincial regulatory colleges.

Due to the evolving nature of this global pandemic, office closures are indefinite at this time.

No. The Government of Canada recommends that all travellers from outside Canada self-isolate for 14 days to contribute to the slowing the spread of COVID-19.

Government of Canada

World Health Organization

There is no credible scientific evidence that chiropractic spinal adjustment/manipulation confers or boosts immunity. Chiropractors should refrain from any communication that suggests spinal adjustment/manipulation may protect patients from contracting COVID-19 or will enhance their recovery. Doing otherwise is potentially dangerous to public health. Chiropractic regulators across Canada are monitoring for such statements and if you see any, contact your province’s chiropractic regulator to let them know.

Resources for Students

Resources for Students

Phone: 819-376-5011 poste 4483


All classes, labs, and clinics are being conducted online. Classes and labs will remain online for the duration of the spring semester and the reopening of clinics is to be determined.

As of March 16: D.C. & AOM classes have moved to remote instruction. Access to NYCC campus/facilities is limited to employees only.

Phone 1-800-234-6922

Federal Government

The Canadian government announced that it would “place a six-month interest-free moratorium on the repayment of Canada Student Loans for all individuals currently in the process of repaying these loans.” The moratorium would last until September 30, 2020.

“Pending parliamentary approval, these measures will become effective March 30, 2020, and will include pre-authorized debits.”

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